Privacy policy
We collect and protect your personal information for booking and service purposes. Your data is secure and can be accessed or deleted on request.
Who we are
Maple Bus (“we”) operates the www.maplebus.ca website. This page explains our policies on the collection, use and disclosure of personal data when you use our service, and the choices you have.
Information we collect
To provide and improve our service we may ask for personally identifiable information that can be used to contact or identify you (“Personal Data”), including your email address, first and last name, phone number, and cookies and usage data.
We may also collect how the service is accessed and used (“Usage Data”), such as your IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on pages, device identifiers and other diagnostic data.
How we use your data
We use the data we collect to provide and maintain our service; notify you about changes to it; let you use interactive features when you choose to; provide customer support; analyse and improve the service; monitor its usage; and detect, prevent and address technical issues.
Text messages
If you provide your mobile number and opt in to text messages, you consent to receive informational messages such as updates, service alerts and important announcements. We will not use your mobile number for marketing or promotional messages.
Disclosure of data
We do not sell or share your personal data with third parties unless required by law or to fulfil our service obligations.
Security of data
The security of your data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. We use commercially acceptable means to protect your Personal Data but cannot guarantee its absolute security.
Your rights
You have the right to access, correct or delete your personal data at any time. To exercise these rights, contact us at info@maplebus.ca.
Passenger property
Maple Bus is not responsible for the loss or damage of personal goods. Passengers are responsible for the security of their own belongings at all times during the trip.
Changes & contact
We may update this Privacy Policy from time to time and will post any changes on this page. Questions? Email us at info@maplebus.ca.